Financial Innovation and its Impact on Financial Performance of Commercial Banks in Nepal

Abstract

Banks need higher performances for their growth and sustainability. In this regard, the financial innovation of the banks put some additional efforts to keep the banking sectors in a safer place to conduct the financial transaction between depositors and borrowers. With this view, the research study aimed to identify financial innovation and its impact on the financial performance of commercial banks in Nepal. The target population included in this study is 115 staff from different branches of commercial banks. Out of the total population, 74 (64.34%) respondents were selected as a sample for the study based on the purposive sampling method. A total of 27 commercial banks are operating in a nation; the study covered only 10 banks as a sample based on the merger and acquisitions in nature. The study also adopted a descriptive survey design with a questionnaire being the basic tool for the collection of primary data. From the study, it was revealed that the impact of internet banking service plays important role in the banking sector to make customers satisfy and also increase the financial performance of banks.